In small and medium-sized businesses, the founder or director is more than a leader, they are the culture, the stability, and often the emotional barometer of the entire organisation. Yet one of the biggest leadership misconceptions in SMEs is the belief that being emotionally intelligent means being expressive, instinctive, or reactive. Many founders confuseemotional intelligence (EQ) with emotional decision-making, and while the difference may seem subtle, the impact on a small team can be dramatic. Why the distinction matters so much when you’re running a tight, close-knit team.....