We live in unpredictable times. On one hand, many workers are struggling to balance home working and family commitments during COVID-19. On the other, productivity is up for a significant portion of home workers who are now free of office distractions! With some workers also transitioning back to workplaces, employers are now faced with the delicate task of balancing both remote and on-site working. The challenge will be different for every worker, so flexibility is key. Embrace this unique opportunity to get to know your workers better – and boost employee engagement.....