--- title: Who can help you? description: When you don’t know the answer to a taxation question, you call you accountant, when you have a question about your lease you call you lawyer - call HR for HR?'s. image: https://www.blog.hroncall.com.au/hubfs/Imported_Blog_Media/ID-10075457-300x225.jpg --- ** GET IN TOUCH NOW!  [CONTACT US](https://www.hroncall.com.au/contact-us) - [** ](https://www.facebook.com/hroncall/) - [** ](https://plus.google.com/115308080378403054296?hl=en) - [** ](https://www.youtube.com/user/hroncall1) - [** ](https://www.linkedin.com/company/hr-on-call-pty-ltd/) [![logo-retina-3](https://www.blog.hroncall.com.au/hubfs/logo-retina-3.png "logo-retina-3")](https://hroncall.durrantdurrant.com/) * * 1300 872 566 Call * * [info@hroncall.com.au](mailto:info@hroncall.com.au) Email This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ## HR NEWS Phone Call Us! 1300 872 566 FOR A FREE INITIAL CONSULTATION # Who can help you? by [Melissa Behrend](https://www.blog.hroncall.com.au/blog/author/melissa) | Jul 14, 2015 | [General HR](https://www.blog.hroncall.com.au/blog/topic/general-hr) | 0 Comments   **Facts** - On average an unfair dismissal case can cost on average from $5,000 - $14,000. - 1 in every 5 women and 1 in every 6 men have said they have experience harassment at work - There was an increase of 132 unfair dismissal complaints lodged in Fair Work from Oct – Dec 13 to Oct- Dec 14. - Business don’t know where or who to go to for help - Managing poor performance is something we don’t address well - Managing conflict in a small business environment is difficult - Industrial instruments are not always that easy to understand or apply.   [![Image courtesy of chanpipat at FreeDigitalPhotos.net](https://www.blog.hroncall.com.au/hs-fs/hubfs/Imported_Blog_Media/ID-10075457-300x225.jpg?width=300&height=225&name=ID-10075457-300x225.jpg)](https://www.blog.hroncall.com.au/hubfs/Imported_Blog_Media/ID-10075457.jpg) Image courtesy of chanpipat at FreeDigitalPhotos.net   **What can we do?** I ask the question, when you don’t know the answer to a taxation question, you call you accountant, when you have a question about your lease you call you lawyer.  So how do you call when you have an issue with managing one of your employees?  Most people are stumped over this question; the first answer is usually your lawyer.  This response will get you the required outcome if they specialise in employment law, however there will also be significant billable hours coupled with your enquiry. So what can an outsourced human resources professional help you with? Firstly, the majority of the time we come into a company it is because someone has opened Pandora’s box.  There are many examples of this some are: - An employee making a wage claim - Receipt of an unfair dismissal claim from Fair Work Australia - A complaint has been made by an employee and the business has not reacted to it satisfactory - An employee is performing poorly for a period of time and it is not managed - Business are not monitoring probationary period clause in their contacts - There is a question over an employee terms and conditions of employment - Bullying has occurred in the workplace and there is no policy **What do we find?** Usually we find that there are no frameworks, that is, employment contracts, or policies have not be developed or implemented.  This does make it somewhat difficult to manage as the business has not communicated effectively the expectations of the employee or the company. Or we find that the business has contacted Fair Work or accessed their site, usually they are aware they should be doing something, but they don’t have the time or the in-depth knowledge to decipher and apply the legislation to their business. At HR On CallTM we can assist you manage your employees;  if you have already opened Pandora's box, if you are thinking about implementing frameworks or if you need some help deciphering the legislation and how you apply it to your business.   Share this article: - [** ](http://www.facebook.com/sharer.php?u=https://www.blog.hroncall.com.au/blog/who-can-help-you) - [** ](https://plus.google.com/share?url=https://www.blog.hroncall.com.au/blog/who-can-help-you) - [** ](http://www.linkedin.com/shareArticle?mini=true&url=https://www.blog.hroncall.com.au/blog/who-can-help-you) ### Written by [Melissa Behrend](https://www.blog.hroncall.com.au/blog/author/melissa) Search Google Search ### Recent Posts ### Categories - [General HR (41)](https://www.blog.hroncall.com.au/blog/topic/general-hr) - [Hr Services Brisbane (28)](https://www.blog.hroncall.com.au/blog/topic/hr-services-brisbane) - [HR consulting Brisbane (20)](https://www.blog.hroncall.com.au/blog/topic/hr-consulting-brisbane) - [Employee Relations (19)](https://www.blog.hroncall.com.au/blog/topic/employee-relations) - 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